Volcminer is at the forefront of advancing technology, committed to providing innovative solutions while protecting the privacy and security of our customers’ personal information. This Privacy Statement outlines how we collect, use, disclose, and protect the information customers share when using our website or purchasing our products.
Collection of Personal Information
We may collect personal information from customers, such as name, address, email, phone number, and payment details. This data is collected to process orders and manage accounts, and it is gathered when customers place orders or create accounts with us.
Use of Personal Information
We use customers’ personal information for the following purposes:
- Order Processing: To manage and fulfill orders, including shipping and payment processing.
- Customer Communication: To keep customers informed about their orders and provide product and service updates.
- Website and Service Enhancement: To improve our website and customer experience.
- Legal Compliance: To comply with legal requirements and protect our rights.
Disclosure of Personal Information
Volcminer does not sell or rent customer information to third parties. We may share information with trusted service providers who assist in fulfilling orders and supporting customer services.
Protection of Personal Information
We take reasonable measures to safeguard personal information from unauthorized access, use, or disclosure. Our security includes physical, electronic, and procedural protections to maintain the confidentiality of the data we collect.
Retention of Personal Information
We retain personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law.
Access to and Correction of Personal Information
Customers may access and update their personal information by logging into their account on our website or contacting us. If any information is inaccurate or incomplete, customers may request corrections or deletion.
Changes to this Privacy Statement
Volcminer may update this Privacy Statement periodically to reflect changes in practices or applicable laws. Customers are encouraged to review this statement regularly to stay informed of any updates.
For any questions or assistance, please contact us at [[email protected]]. Thank you for trusting Volcminer with your privacy.